When two people are in conflict at work it can have an enormous affect on a business. Feelings are high and concentration is low - affecting productivity. Bullying, racism and sexism are just some of the issues that can be resolved through mediation. In a day-long process parties explore what’s really going on between them and find a way forward.
If a group, team, department or board are in conflict it can be really detrimental to the effectiveness of an organisation. Group mediation allows everyone to be heard in a safe environment and to air grievances in a constructive way. Rivalry, cliques and power struggles are often seen in a different light, enabling the group to develop a new approach to working together.
Workplace conflict costs the UK more than £24 billion pounds a year and around 370 million working days. - CIPD
Some agreement is reached in over 80% of workplace mediations. - ACAS